Terms and Conditions
By accessing the services provided by Poly Clinic through our website at polyclinickw.com or by visiting our physical facility in Mahboula, you agree to be bound by the following Terms and Conditions. These terms govern the relationship between the clinic and its patients, ensuring a transparent and professional environment for all aesthetic and medical procedures. It is essential that you review these terms carefully, as they outline your rights and responsibilities as a recipient of our specialized care.
Clinical Consultations and Treatment Expectations
The services offered at Poly Clinic, including but not limited to Laser Hair Removal, Injectables, and Body Contouring, are provided by licensed medical professionals and practitioners. All treatments are subject to a prior medical consultation to determine suitability and safety. While our specialists strive for excellence, the results of aesthetic procedures can vary based on individual physiology, skin type, and adherence to post-treatment care instructions. By proceeding with a treatment, you acknowledge that no specific result can be guaranteed and that you have been informed of any potential risks or side effects associated with your chosen procedure.
Appointment Scheduling and Cancellation Policy
Regarding appointments and cancellations, Poly Clinic maintains a strict scheduling policy to ensure the highest quality of service for all our patients. We request that any changes or cancellations to your scheduled appointment be made at least 24 hours in advance. Failure to notify the clinic within this timeframe may result in a cancellation fee or the forfeiture of any deposits made. We value your time and ask for the same consideration to allow us to offer available slots to other patients on our waiting list.
Financial Transparency and Refund Regulations
The financial aspect of our services is handled with full transparency. All prices for treatments and packages are provided during the initial consultation or via our official price list. Payments are required at the time of service unless a pre-paid package has been established. Poly Clinic reserves the right to adjust its pricing at any time; however, any pre-paid sessions will be honored at the rate established at the time of purchase. Please note that medical and aesthetic services are generally non-refundable once the treatment has been administered.
Intellectual Property and Legal Jurisdictions
Furthermore, all content featured on the Poly Clinic website, including text, logos, and proprietary imagery, is the intellectual property of Poly Clinic and is protected by Kuwaiti and international copyright laws. Any unauthorized use or reproduction of this material is strictly prohibited. For any legal inquiries or clarifications regarding these terms, patients are encouraged to visit our administrative office at Mahboula, Block 2, Plot 4109, Floor 2, Villa 204, or contact our support team via email at info@polyclinickw.com.
