Privacy Policy
At Poly Clinic, we are committed to protecting the privacy and confidentiality of our patients. This Privacy Policy outlines how we collect, use, and safeguard your personal and medical information when you visit our clinic in Mahboula or use our website, polyclinickw.com.
Information We Collect
The information we collect is essential for providing safe and high-standard medical care. This includes personal identifiers such as your name, Civil ID, and contact details, alongside a comprehensive health history and skin assessment necessary for treatments like Laser or Botox. We also document treatment progress through visual data, specifically “Before and After” photographs. These images are primarily used for medical tracking and are never utilized for marketing or social media purposes without your explicit, written consent.
How We Use Your Information
Your information is used strictly to enhance your patient experience and ensure clinical safety. We utilize your contact details to schedule appointments and send vital follow-up instructions via WhatsApp or SMS, ensuring that your post-treatment care is managed professionally. Furthermore, your medical data allows our specialists to create bespoke treatment plans tailored to your specific physiology. We maintain these records in strict accordance with the regulations set forth by the Kuwait Ministry of Health, ensuring that your data is never sold or shared with unauthorized third parties.
Data Protection & Security
To ensure the security of your data, Poly Clinic implements a multi-layered defense strategy. Physical medical files are stored in restricted-access areas, while all digital information is encrypted and accessible only by authorized medical staff. While our website may contain links to external payment gateways or social media platforms, we advise you to review their independent privacy practices, as we do not control their data handling protocols.
Patient Consent & "Before and After" Photos
As a patient of Poly Clinic, you retain full rights over your personal information. You may request access to your records, ask for corrections to inaccurate data, or withdraw your consent for any non-essential data processing at any time. If you have any questions regarding these rights or our data management practices, please visit us at our Mahboula location (Block 2, Plot 4109, Villa 204) or contact our privacy officer at info@polyclinickw.com.
